Kajeno'lefatše la digital,Ho itšebeletsa ha ho mabapi le buffet,
empaho fana ka tharollo e hlokang chelete e ngata ho rarollahlooho e bohloko e tsoang ho beng ba khoebo: ho rarollakhaello ea basebetsi le litšenyehelo tse ntseng li eketseha tsa basebetsi.Lefatšeng la kajeno le potlakileng, phetoho ea boipheliso e na lee ntse e thehamokhanni oa bohlokoa oa phetoho bakeng sa likhoebo ho pholletsa le liindasteri tse fapaneng.Ho tloha ho phahama ha li-kiosks tsa ho iphelisa ka libanka, lireschorente, sepalangoang, le mafapha a mang ho ea sebakeng se lulang se fetoha sa tharollo ea ho ama le li-touchscreens, theknoloji ea ho itšebeletsa e fetotse ka potlako tsela eo likhoebo li sebelisanang le bareki ba tsona.
Horsent joalo ka mofani oa tharollo ea sebetsanang, e tla hlahloba bohlokoa ba ho itšebeletsa phetohong ea dijithale, le ho hlahloba hore na likhoebo li ka kenya tšebetsong litharollo tsa ho itšebeletsa joang ka katleho.le ho rua molemo ka ho ba le tsona.
Ho itšebeletsa ke eng ho Phetoho ea Dijithale
Ho itšebeletsa phetohong ea dijithale ho bolela ho tsamaisoa ha tharollo e tsamaisoang ke theknoloji e matlafatsang bareki ho fumana tlhaiso-leseling kapa mesebetsi e felletseng ntle le tlhoko ealetsabasebetsi ba k'hamphani joalo ka thekiso le li-waiter,ho e-na le hoo, retelehela thuso hoLi-kiosks tse sebetsanang, li-touchscreens, lisebelisoa tsa mohala, le liforomo tsa marang-rang tse nolofalletsang bareki ho etsa khetho, ho beha liodara, kapa ho fihlella tlhahisoleseling ba ikemetseng.Mokhoa oa ho iketsetsa litšebeletsoboemoha e ntlafatse bokhoni le boiketlo feela empa hape e fana ka akgotsofetse phihlelo ea bareki.
Liphoso Tse Tloaelehileng ho Phetoho ea Boipheliso e ka lebisang ho hloleheng.
Le hoja phetoho ea boipheliso e fana ka melemo e mengata, ho joaloe ntse e tšoanela ho boleloaho hlokomelalikotsitse susumetsang liphello tsa melemo esita le ho lebisa ho hloleheng.
Boiphihlelo bo sa Lekaneng ba Mosebelisi: Ho hloleha ho fana ka sebopeho se hlakileng, se bonolo sa basebelisi se ka sitisa bareki.Tsetela ho moralo oa boiphihlelo ba basebelisi (UX) ho netefatsa tšebelisano e ntle.
UPdates le tlhokomelo ke tsa bohlokoa.Leha ho le joalo, ho na le mekhoa ea ho fokotsa sekhahla sa tlhokomelo ka ho tlisabonololitharollo tsa tlhokomelo tse kang sekirini se thethehileng sa bezel se bulehilengletharollo e thibelang lerole
Koetliso e sa Lekaneng: Ho hloka koetliso e lekaneng ea basebetsi ho thusa bareki ka tharollo ea ho iphelisa ho ka baka pherekano le pherekano.Koetliso e batsi ke ea bohlokoa(ea hlokahala)bakeng sa bareki le basebetsi.
Matšoenyeho a Tšireletso:ho hloka tseboea Likotsi tsa cybersecurity li ka pepesetsa lits'oants'o tsa litaba tsa bareki.Kenya ts'ebetsong mehato e matla ea ts'ireletso ho sireletsa tlhahisoleseling le ho hlakola lipelaelo kapa matšoenyeho a bareki ba haukahoo ba ikemiselitse ebile ba na le monyetla oa ho sebelisa sistimi ea hau
Over-automation:fana't ea hole haholo, Le ha othomathike e le molemo, ho its'etleha ho feta tekhenoloji ho ka etsa hore bareki ba batlang ho sebelisana le batho.Ho leka-lekana ke senotlolo.
Lithuto tsa Mohlala: Ho Fetola Boiphihlelo ba Bareki
Ha re shebisiseng mehlala e meng ea lefats'e ea 'nete, ea hore na Horsent o kenya letsoho joang phetohong ea ts'ebeletso ea hae:
1. Libanka: Li-kiosks tsa ho itšebeletsa libankeng li lumella bareki ho etsa joalokhoebo e eketsehileng, ho tloha ho kenya le ho ntša chelete ho isa litatementeng tsa khatiso le ho etsa kopo ea likalimo.Li-kiosks tsena li tsamaisa mekhoa e metle, li fokotsa nako ea ho leta, 'me li lokolla basebetsi ba banka hore ba tsepamise maikutlo mesebetsing e thata haholoanyane.Horsent e fana ka makholo a li-touchscreens tse bulehileng tsa PCAP le li-touch monitor bakeng sa morero o bohlale oa banka le VIP banking: ho tloha ho li-touchscreens bakeng sa li-kiosks tsa ho itšebeletsa, li-touchscreens tsa zero-bezel bakeng sa litafole tse amang, le li-touch monitor e le matšoao a sebetsang bakeng sa likamore tsa VIP.
2. Mabenkele a ho jella: Manane a dijithale le li-kiosks tsa ho iketsetsa tsona li fetotse indasteri ea lireschorente.Bareki ba ka sheba menyetla e nang le lipontšo tse hlakileng tsa lijo tse hlabosang, ba etsa liodara, 'me ba lefa, Horsent e fana ka likete tsa li-touchscreens ho lireschorente le lihotele ho fokotsa tlhoko ea basebetsi ba setso.Sena ha se potlakise litšebeletso feela empa hape se fa bareki phihlelo ea ho jela e se nang moeli.
3. Lipalangoang: Li-horsent touchscreens bakeng sa li-kiosks tsa ho itlosa bolutu boemafofaneng, liteisheneng tsa literene le boemelong ba libese li thusa baeti ho hatisa.tsoaho pasa, khetha litulo, 'me u hlahlobe thoto ntle le ho koloka.Litharollo tse joalo li ntlafalitse ts'ebetso, li fokolitse nako ea ho leta, 'me li ntlafalitse boiphihlelo ba maeto.
4. Thekiso:Li-kiosks tsa boithaopo mabenkeleng a mabenkelenolofalletsabareki ho lekola boteng ba sehlahisoa, ho bapisa litheko, le ho reka ka bobona.Senaka khonantlafatsa boiphihlelo ba ho rekahammoho lebarekisie ka bokelladata ea bohlokoa mabapi le likhetho tsa barekijoalo ka litholoana tse ling.
Qetellong
Horsent e ikemiselitse ho fana ka li-touchscreens tse nang le tlholisano ea theko, tse tšoarellang le tse hlokometsoeng habonolo le litharollo tse sebetsang ho thusa phetoho ea dijithale.Ikopanye le thekiso ea rona kajeno bakeng sa moralo o sebetsang le oa ho boloka khoebo ea hau.
Nako ea poso: Nov-07-2023